Find out what your new Subaru can do for you.

As you know, vehicles today are very sophisticated. Many of our customers develop more questions after they have the car for a few weeks. Your new Subaru vehicle is engineered with advanced technology to make sure you’re safe, comfortable, and entertained on every drive.

To make sure you’re familiar with these features and to personalize them according to your needs, Subaru created the Love-Encore visit. You’ll have a one-on-one appointment at Shortline Subaru with a Subaru Star Delivery Specialist who will answer any questions you have and help you explore and customize your vehicle’s systems.

Schedule your Love-Encore delivery, and receive a
Complimentary Gas Card.

Just a few of the comments from customers
who’ve experienced a Love-Encore visit:

"What a great service this was. I had so many questions, even after reading through the manual. Clayton was friendly, clear about the features, and really made the whole encounter fun as well as informative. I felt more confident about driving and using the special features, especially EyeSight®, which I love."
"I think this was an excellent experience. At time of delivery, you are very overwhelmed, and you do not necessarily absorb all the information. Having this two weeks later gave me a chance to focus on what I am interested in, and I was able to drill down to my specific questions and issues at the time of the follow up visit. Great program!"
"Kevin was very patient and we were so impressed not only with him, but also with all the technology available on our new Subaru Outback. The Love Encore training is a wonderful service."

Contact your Subaru Star Delivery Specialist to
learn more or schedule a Love-Encore visit.

Encore Delivery Specialist

Federico Carrera
Subaru Encore Delivery Specialist
(303) 364-2200

Federico is originally from Ecuador, South America. He has been living in the beautiful state of Colorado since 1983. He is the proud father of 2 boys, an even prouder grandfather of 2 granddaughters and a loving husband to his beautiful wife Patricia. Federico values honesty and treats people the way he himself would like to be treated.

Here are few of the many positive responses we have received from people who have worked with our Subaru Love Encore Delivery Specialist:

[COMMENT 2-7-18] Federico was highly knowledgeable of my vehicle's features. I felt comfortable and respected during our appointment. I appreciated his professionalism.


[COMMENT 2-1-18] We searched for several months to find a vehicle with the requisite safety features we believe so necessary for driving in today's traffic and aggressive drivers.  We are very pleased with the Crosstrek that we purchased as it had the full complement of these features without some of the features we did not want (moon roof etc.) and in the right price range.  We went through the Love Encore Delivery with Federico and were very impressed with his knowledge, his ability to explain in layman's terms, the technical specifications of the features and his overall politeness and demeanor.


[COMMENT 1-25-18] The Love Encore vehicle delivery program was very helpful to me.  It's nice to have that additional hands-on training after getting a new vehicle.  I would strongly recommend this program to be ongoing.

The Subaru Star Delivery Specialist, Your Vehicle Technology Expert.

Once you take ownership of your new Subaru, your Shortline Subaru Star Delivery Specialist will schedule a return to the retailer for a Love-Encore visit. This should take place within 14 to 45 days from your original delivery date. This is your opportunity to ask questions about your vehicle’s features and functions. With the help of the Star Delivery Specialist, you will be confident understanding how your vehicle’s technology enhances your driving experience.

Your specialist will explain and demonstrate how to use the systems seen on the right, plus many more, and set them up to work best for you. You will also learn about SUBARU STARLINK™ connected services and how to enroll. Please note this process may take about 30 to 60 minutes. The Star Delivery Specialist is your go-to contact for all of your technology questions before, during, and after taking ownership.